body{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;background:#fff;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif;margin:0}code{font-family:source-code-pro,Menlo,Monaco,Consolas,Courier New,monospace}.chatbot-container{-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);background:linear-gradient(135deg,#ffffff1a,#ffffff0d);border:1px solid #ffffff4d;border-radius:20px;box-shadow:0 8px 32px #0000001a;display:flex;flex-direction:column;font-family:Segoe UI,Tahoma,Geneva,Verdana,sans-serif;font-family:var(--chat-font,"Segoe UI",Tahoma,Geneva,Verdana,sans-serif);height:100%;overflow:hidden;width:100%}.chatbot-header{align-items:center;-webkit-backdrop-filter:blur(15px);backdrop-filter:blur(15px);background:var(--chat-header-bg);border-radius:20px 20px 0 0;box-shadow:0 4px 20px #667eea4d;color:var(--chat-header-text);display:flex;font-size:14px;font-weight:600;justify-content:space-between;overflow:hidden;padding:12px 14px;position:relative;text-align:center}.chatbot-container[data-gradient-enabled=true] .chatbot-header{background:linear-gradient(135deg,var(--chat-header-gradient-start) 0,var(--chat-header-gradient-mid) 50%,var(--chat-header-gradient-end) 100%)}.chatbot-header:before{background:linear-gradient(45deg,#ffffff1a,#ffffff0d);bottom:0;content:"";left:0;pointer-events:none;position:absolute;right:0;top:0}.chatbot-header .title{align-items:center;display:flex;gap:8px;text-shadow:0 2px 4px #0003}.chatbot-header .title,.header-actions{position:relative;z-index:1}.language-selector{appearance:none;-webkit-appearance:none;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#fff3;border:1px solid #ffffff4d;border-radius:6px;color:var(--chat-header-text);cursor:pointer;font-family:inherit;font-size:11px;font-weight:700;outline:none;padding:4px 6px;text-align:center;text-transform:uppercase;transition:all .3s ease;width:auto}.language-selector:hover{background:#ffffff4d;border-color:#ffffff80}.language-selector:focus{background:#ffffff4d;border-color:#fff9;box-shadow:0 0 0 2px #fff3}.language-selector option{background:#333;background:var(--chat-header-bg);color:var(--chat-header-text);font-size:12px;padding:8px}.voice-toggle-btn{align-items:center;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#fff3;border:1px solid #ffffff4d;border-radius:8px;color:var(--chat-header-text);cursor:pointer;display:flex;font-size:18px;height:36px;justify-content:center;line-height:1;min-width:36px;padding:8px 10px;transition:all .3s ease}.voice-toggle-btn:hover{transform:scale(1.05)}.voice-toggle-btn.enabled,.voice-toggle-btn:hover{background:#ffffff4d;border-color:#ffffff80}.chatbot-close-btn{align-items:center;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffff1a;border:1px solid #ffffff4d;border-radius:8px;color:var(--chat-header-text);cursor:pointer;display:flex;font-size:20px;font-weight:700;height:32px;justify-content:center;line-height:1;min-width:32px;padding:6px 12px;position:relative;transition:all .3s ease;z-index:1}.chatbot-close-btn:hover{background:#fff3;border-color:#ffffff80;transform:scale(1.1)}.close-survey-btn{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffff1a;border:1px solid #ffffff4d;border-radius:8px;color:#fff;cursor:pointer;font-size:18px;padding:8px;position:relative;transition:all .3s ease;z-index:1}.close-survey-btn:hover{background:#fff3;border-color:#ffffff80;transform:scale(1.05)}.chatbot-messages{align-items:stretch;-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);background:var(--chat-background);display:flex;flex:1 1;flex-direction:column;gap:12px;overflow-x:hidden;overflow-y:auto;padding:16px 8px}.chatbot-messages::-webkit-scrollbar{display:none}.chatbot-messages{-ms-overflow-style:none;scrollbar-width:none}.message{align-items:flex-start;background:none;border:none;display:flex;flex-wrap:nowrap;gap:8px;margin-bottom:8px;padding:0;position:relative;width:100%}.message.user{align-self:flex-end;flex-direction:row-reverse;justify-content:flex-end;margin-left:auto;margin-right:0}.message.bot,.message.user{align-items:flex-start;background:#0000!important;border:none!important;gap:8px;margin-bottom:8px;max-width:75%;width:auto}.message.bot{align-self:flex-start;flex-direction:row;justify-content:flex-start;margin-left:0;margin-right:auto}.message-bubble{word-wrap:break-word;border:none;box-shadow:0 2px 4px #0000001a;display:inline-block;font-size:14px;line-height:1.4;max-width:100%;overflow-wrap:break-word;padding:12px 16px;position:relative;white-space:pre-wrap;word-break:break-word;z-index:1}.message.user .message-bubble{background:#3b82f6;background:var(--chat-user-bubble-bg,#3b82f6);border-radius:20px;border-bottom-right-radius:6px;color:#fff;color:var(--chat-text-color,#fff)}.chatbot-container[data-gradient-enabled=true] .message.user .message-bubble{background:linear-gradient(135deg,var(--chat-user-gradient-start) 0,var(--chat-user-gradient-end) 100%)}.message.bot .message-bubble{background:#f3f4f6;background:var(--chat-bot-bubble-bg,#f3f4f6);border-radius:16px;border-bottom-left-radius:6px;color:#374151;color:var(--chat-text-color,#374151);max-width:100%}.chatbot-container[data-gradient-enabled=true] .message.bot .message-bubble{background:linear-gradient(135deg,var(--chat-bot-gradient-start) 0,var(--chat-bot-gradient-end) 100%);color:#fff}.typing{align-items:center;align-self:flex-start;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#fffc;border:none;border-radius:16px;border-bottom-left-radius:6px;box-shadow:0 3px 8px #0000001a;color:#4a5568;display:flex;font-size:12px;font-style:italic;gap:6px;margin-left:5px;max-width:70%;padding:10px 14px;position:relative}.typing:before{content:"🤖";font-size:14px}.typing:after{animation:typing 1.4s infinite;margin-left:4px}.typing:after,.typing:before{background:#6b7280;border-radius:50%;content:"";display:inline-block;height:4px;width:4px}.typing:before{animation:typing 1.4s .2s infinite;margin-left:2px}@keyframes typing{0%,60%,to{opacity:.4;transform:translateY(0)}30%{opacity:1;transform:translateY(-10px)}}.chatbot-input{align-items:center;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#fffc;border-top:1px solid #0000000d;display:flex;gap:8px;min-height:48px;padding:4px 8px;position:relative;z-index:2}.chatbot-input textarea{word-wrap:break-word;border:none;border-radius:0;box-sizing:border-box;color:#2d3748;flex:1 1;font-family:inherit;font-size:14px;height:auto;line-height:1.5;max-height:120px;min-height:24px;outline:none;overflow:hidden;padding:10px 0;resize:none}.chatbot-input textarea,.mic-button{align-items:center;background:#0000;display:flex}.mic-button{align-self:center;border:none;border-radius:50%;box-shadow:none;color:#9ca3af;cursor:pointer;flex-shrink:0;font-size:20px;height:36px;justify-content:center;min-width:36px;padding:8px;transition:all .2s ease}.mic-button:hover{background:#0000000d;color:#4b5563;transform:none}.mic-button.listening{animation:pulse 1.5s ease-in-out infinite;background:#ef44441a;color:#ef4444}.mic-button.listening:hover{background:#ef444433}.chatbot-input button{align-items:center;background:#0000;border:none;border-radius:20px;box-shadow:none;color:var(--chat-primary);cursor:pointer;display:flex;font-size:14px;font-weight:600;height:36px;justify-content:center;margin-left:4px;min-height:36px;padding:8px 16px;transition:all .2s ease;white-space:nowrap}.chatbot-input button:hover{background:#0000000d;box-shadow:none;transform:none}.chatbot-input-container{position:relative}.repetitive-questions-suggestions{background:#fff;border:1px solid #e2e8f0;border-radius:12px 12px 0 0;bottom:100%;box-shadow:0 -4px 12px #0000001a;left:0;margin-bottom:-1px;max-height:150px;overflow-y:auto;position:absolute;right:0;z-index:1000}.suggestions-header{background:#f8fafc;border-bottom:1px solid #e2e8f0;color:#64748b;font-size:12px;font-weight:600;letter-spacing:.5px;padding:12px 16px;text-transform:uppercase}.suggestions-list{max-height:120px;overflow-y:auto}.suggestion-item{border-bottom:1px solid #f1f5f9;cursor:pointer;padding:12px 16px;transition:background .2s ease}.suggestion-item:hover{background:#f8fafc}.suggestion-item:last-child{border-bottom:none}.suggestion-question{color:#1e293b;display:block;font-size:14px;line-height:1.5}.survey-modal{display:flex;flex:1 1;flex-direction:column;overflow:hidden}.message .survey-actions{display:flex;flex-wrap:wrap;gap:12px;justify-content:center;margin-top:16px}.survey-yes-btn{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:linear-gradient(135deg,#667eea,#764ba2);border:none;border-radius:10px;box-shadow:0 3px 8px #667eea4d;color:#fff;cursor:pointer;font-size:13px;font-weight:600;min-width:120px;overflow:hidden;padding:12px 20px;position:relative;transition:all .3s ease}.survey-yes-btn:before{background:linear-gradient(90deg,#0000,#fff3,#0000);content:"";height:100%;left:-100%;position:absolute;top:0;transition:left .5s;width:100%}.survey-yes-btn:hover{background:linear-gradient(135deg,#5a67d8,#6b46c1);box-shadow:0 6px 16px #667eea66;transform:translateY(-2px)}.survey-yes-btn:hover:before{left:100%}.chat-rating{gap:8px;margin-top:12px}.chat-rating,.star-btn{display:flex;justify-content:center}.star-btn{align-items:center;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffe6;border:1px solid #ffffff4d;border-radius:50%;box-shadow:0 4px 12px #0000001a;color:#9ca3af;cursor:pointer;font-size:18px;height:42px;transition:all .3s ease;width:42px}.star-btn:hover{background:#667eeae6;border-color:#667eea80;box-shadow:0 6px 16px #667eea4d;color:#fff;transform:scale(1.1)}.chat-options{display:flex;flex-wrap:wrap;gap:8px;justify-content:center;margin-top:12px}.option-btn{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffe6;border:1px solid #ffffff4d;border-radius:10px;box-shadow:0 4px 12px #0000001a;color:#2d3748;cursor:pointer;font-size:14px;font-weight:500;padding:10px 16px;transition:all .3s ease}.option-btn:hover{background:#667eeae6;border-color:#667eea80;box-shadow:0 6px 16px #667eea4d;color:#fff;transform:translateY(-2px)}.multiple-choice-container{margin-top:12px}.multiple-choice-option{align-items:center;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffe6;border:none;border-radius:6px;cursor:pointer;display:flex;gap:8px;margin-bottom:6px;padding:8px;transition:all .2s ease}.multiple-choice-option:hover{background:#fff}.multiple-choice-option input[type=checkbox]{height:16px;margin:0;width:16px}.option-text,.submit-multiple-btn{color:#374151;font-size:14px}.submit-multiple-btn{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffe6;border:none;border-radius:6px;cursor:pointer;font-weight:500;margin-top:12px;padding:10px 16px;transition:all .2s ease;width:100%}.submit-multiple-btn:hover{background:#fff;color:#111827}.chat-input-container{background:#ffffff1a;border-radius:10px;box-shadow:0 3px 8px #0000001a;margin-top:12px;padding:12px}.chat-input-container,.submit-text-btn{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border:none}.submit-text-btn{background:linear-gradient(135deg,#667eea,#764ba2);border-radius:6px;box-shadow:0 3px 8px #667eea4d;color:#fff;cursor:pointer;font-size:13px;font-weight:600;margin-top:10px;overflow:hidden;padding:10px 20px;position:relative;transition:all .3s ease;width:100%}.submit-text-btn:before{background:linear-gradient(90deg,#0000,#fff3,#0000);content:"";height:100%;left:-100%;position:absolute;top:0;transition:left .5s;width:100%}.submit-text-btn:hover{background:linear-gradient(135deg,#5a67d8,#6b46c1);box-shadow:0 6px 16px #667eea66;transform:translateY(-2px)}.submit-text-btn:hover:before{left:100%}.submit-text-btn:disabled{cursor:not-allowed;opacity:.5;transform:none}.submit-text-btn:disabled:hover{box-shadow:0 4px 12px #667eea4d;transform:none}.submit-text-btn.loading{color:#0000;position:relative}.submit-text-btn.loading:after{animation:spin 1s linear infinite;border:2px solid #ffffff4d;border-radius:50%;border-top-color:#fff;content:"";height:20px;left:50%;margin:-10px 0 0 -10px;position:absolute;top:50%;width:20px}.chat-text-input,.chat-textarea{word-wrap:break-word;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffe6;border:none;border-radius:6px;box-sizing:border-box;color:#374151;font-family:inherit;font-size:13px;overflow-wrap:break-word;padding:10px 12px;resize:none;transition:all .3s ease;width:100%}.chat-text-input:focus,.chat-textarea:focus{background:#fff;box-shadow:0 0 0 3px #667eea4d;outline:none;transform:translateY(-1px)}.chat-text-input{height:auto;line-height:1.4;min-height:40px}.chat-textarea{height:auto;line-height:1.4;max-height:150px;min-height:60px}.chat-message{border-radius:8px;margin:4px 0;max-width:85%;padding:8px}.message-text{font-size:13px;font-weight:500;line-height:1.4;margin:0}.message.user .message-text{color:#fff;color:var(--chat-text-color,#fff);font-weight:600}.message.bot .message-text{color:#2d3748;color:var(--chat-text-color,#2d3748);font-weight:500}.message-link{color:#2563eb;text-decoration:underline;transition:color .2s ease;word-break:break-all}.message-link:hover{color:#1d4ed8;text-decoration:underline}.message.bot .message-link{color:#2563eb}.message.user .message-link{color:#fff;opacity:.9;text-decoration:underline}.message.user .message-link:hover{opacity:1}.message-link-container{display:flex;flex-direction:column;gap:6px;margin-top:12px}.message-link-label{color:#64748b;font-size:13px;font-style:italic;margin-bottom:4px}.message.bot .message-link-label{color:#64748b}.message.user .message-link-label{color:#fffc}.message-link-btn{background:#eff6ff;border:1px solid #dbeafe;border-radius:8px;color:#2563eb;display:inline-block;font-size:13px;font-weight:500;max-width:100%;padding:10px 14px;text-decoration:none;transition:all .2s ease;width:-webkit-fit-content;width:fit-content;word-break:break-all}.message-link-btn:hover{background:#dbeafe;box-shadow:0 2px 4px #2563eb33;color:#1d4ed8;transform:translateY(-1px)}.message.bot .message-link-btn{background:#eff6ff;border-color:#dbeafe;color:#2563eb}.message.user .message-link-btn{background:#fff3;border-color:#ffffff4d;color:#fff}.message.user .message-link-btn:hover{background:#ffffff4d;color:#fff}.message-icon{align-items:center;border-radius:50%;display:flex;flex-grow:0;flex-shrink:0;font-size:10px;height:24px;justify-content:center;margin-left:8px;margin-right:8px;margin-top:2px;position:relative;width:24px;z-index:2}.message.bot .message-icon{background:#9ca3af;box-shadow:0 1px 3px #0003;color:#fff;margin-left:0;margin-right:8px}.message.user .message-icon{background:#3b82f6;box-shadow:0 1px 3px #3b82f64d;color:#fff;margin-left:8px;margin-right:0}.chatbot-container[data-gradient-enabled=true] .message.bot .message-icon{background:linear-gradient(135deg,var(--chat-bot-gradient-start) 0,var(--chat-bot-gradient-end) 100%)}.chatbot-container[data-gradient-enabled=true] .message.user .message-icon{background:linear-gradient(135deg,var(--chat-user-gradient-start) 0,var(--chat-user-gradient-end) 100%)}.message-content{word-wrap:break-word;background:none;border:none;flex:1 1;margin:0;max-width:calc(100% - 40px);min-width:0;overflow-wrap:break-word;padding:0;position:relative;z-index:1}.message.user .message-bubble{flex:1 1;margin-right:0;min-width:0}.message.bot .message-bubble{flex:1 1;margin-left:0;min-width:0}.message-actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:center;margin-top:12px}.popup-link-btn{background:linear-gradient(135deg,#4facfe,#00f2fe);border-radius:8px;box-shadow:0 2px 8px #4facfe4d;color:#fff;font-size:14px;font-weight:500;padding:8px 16px;text-decoration:none;transition:all .3s ease}.popup-link-btn:hover{background:linear-gradient(135deg,#3b82f6,#1dafd8);box-shadow:0 4px 12px #4facfe66;color:#fff;text-decoration:none;transform:translateY(-1px)}.question-indicator{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffe6;border:none;border-radius:6px;box-shadow:none;margin-top:8px;padding:6px 10px;text-align:center}.required-text{color:#374151;font-size:12px;font-weight:500}@media (max-width:640px){.message{width:100%}.message-icon{font-size:10px;height:22px;width:22px}.message-bubble{font-size:13px;padding:10px 14px}.message .survey-actions{align-items:center;flex-direction:column;gap:8px}.survey-yes-btn{font-size:14px;min-width:auto;padding:12px 20px;width:180px}.close-survey-btn{font-size:16px;padding:2px}.chat-input-container{padding:12px}.chat-text-input,.chat-textarea{font-size:13px;padding:10px 12px}}.wetano-footer{background:#ffffff80;border-top:1px solid #0000000d;color:#64748b;flex-shrink:0;font-size:9px;font-weight:600;letter-spacing:.5px;padding:4px 0;text-align:center;text-transform:uppercase;-webkit-user-select:none;user-select:none;width:100%}.chatbot-input{border-bottom:none;border-radius:0}.wetano-footer{border-radius:0 0 20px 20px}.chatbot-container[data-gradient-enabled=true] .wetano-footer{background:#ffffff1a;border-top-color:#ffffff1a;color:#fffc}.smart-follow-ups{-ms-overflow-style:none;display:flex;flex-wrap:nowrap;gap:8px;margin-bottom:12px;overflow-x:auto;padding:4px 8px;scrollbar-width:none}.smart-follow-ups::-webkit-scrollbar{display:none}.smart-suggestion-btn{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#fffc;border:1px solid #0000001a;border-radius:20px;box-shadow:0 2px 4px #0000000a;color:#4a5568;cursor:pointer;font-size:11px;font-weight:500;padding:4px 12px;transition:all .2s cubic-bezier(.4,0,.2,1);white-space:nowrap}.smart-suggestion-btn.color-0{background:#4299e11a;border-left:3px solid #4299e1}.smart-suggestion-btn.color-1{background:#48bb781a;border-left:3px solid #48bb78}.smart-suggestion-btn.color-2{background:#ed89361a;border-left:3px solid #ed8936}.smart-suggestion-btn.color-3{background:#9f7aea1a;border-left:3px solid #9f7aea}[data-theme=dark] .smart-suggestion-btn.color-0{background:#4299e126}[data-theme=dark] .smart-suggestion-btn.color-1{background:#48bb7826}[data-theme=dark] .smart-suggestion-btn.color-2{background:#ed893626}[data-theme=dark] .smart-suggestion-btn.color-3{background:#9f7aea26}.smart-suggestion-btn:hover{background:#fff;box-shadow:0 4px 8px #00000014;color:var(--primary-color);transform:translateY(-2px)}.smart-suggestion-btn:active{transform:translateY(0)}[data-theme=dark] .smart-suggestion-btn{background:#2d3748cc;border:1px solid #ffffff1a;color:#e2e8f0}[data-theme=dark] .smart-suggestion-btn:hover{background:#2d3748;color:#63b3ed}.chatbot-popup{animation:slideUp .3s ease;background:#fff;border-radius:12px;bottom:130px;box-shadow:0 4px 12px #0003;height:500px;position:fixed;right:20px;transition:all .3s ease;width:350px;z-index:9999}.chatbot-popup.small{bottom:130px;height:420px;width:320px}.chatbot-popup.medium{bottom:130px;height:500px;width:350px}.chatbot-popup.fullscreen{border-radius:0;height:calc(100vh - 120px);inset:0;bottom:120px;max-height:calc(100vh - 120px);position:fixed;right:0;width:100vw}.chatbot-button{border:none!important;border-radius:0;bottom:0;color:#2563eb;cursor:pointer;display:block;font-size:24px;height:120px;line-height:0;margin:0;outline:none;overflow:visible;padding:0;position:fixed;right:20px;transition:all .2s ease;width:120px;z-index:10000}.chatbot-button,.chatbot-button:hover{background:#0000!important;box-shadow:none!important}.chatbot-button:hover{transform:scale(1.08);transform-origin:bottom right}.chatbot-button:focus{background:#0000!important;box-shadow:none!important;outline:none}.chatbot-logo{animation:bounce 2s infinite;background:#0000;border-radius:0;display:block;height:120px;margin:0;object-fit:contain;object-position:bottom;padding:0;vertical-align:bottom;width:120px}@keyframes bounce{0%,20%,50%,80%,to{transform:translateY(0)}40%{transform:translateY(-8px)}60%{transform:translateY(-4px)}}.close-icon{align-items:center;color:#2563eb;display:flex;font-size:32px;font-weight:700;height:100%;justify-content:center;width:100%}@media (max-width:768px){.chatbot-popup{bottom:110px;height:60vh;right:5vw;width:90vw}.chatbot-popup.fullscreen{bottom:100px;height:calc(100vh - 100px)}.chatbot-button,.chatbot-logo{height:100px;width:100px}}.login-container{align-items:center;background:linear-gradient(135deg,#667eea,#764ba2);display:flex;font-family:Segoe UI,Tahoma,Geneva,Verdana,sans-serif;justify-content:center;min-height:100vh;padding:20px}.login-card{animation:slideUp .6s ease-out;background:#fff;border-radius:16px;box-shadow:0 20px 40px #0000001a;max-width:400px;padding:40px;width:100%}.login-header{margin-bottom:32px;text-align:center}.login-header h1{color:#2563eb;font-size:28px;font-weight:700;margin:0 0 8px}.login-header p{color:#6b7280;font-size:16px;margin:0}.login-form{display:flex;flex-direction:column;gap:20px}.form-group{gap:8px}.form-group label{font-size:14px}.form-group input{border-radius:8px;font-size:16px;padding:12px 16px}.error-message{font-size:14px;padding:12px 16px}.login-button{background:#2563eb;border:none;border-radius:8px;color:#fff;cursor:pointer;font-size:16px;font-weight:600;margin-top:8px;padding:14px 24px;transition:all .2s ease}.login-button:hover:not(:disabled){background:#1e40af;box-shadow:0 4px 12px #2563eb4d;transform:translateY(-1px)}.login-button:disabled{background:#9ca3af;box-shadow:none;cursor:not-allowed;transform:none}.login-footer{background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;margin-top:32px;padding:20px;text-align:center}.login-footer p{color:#64748b;font-size:14px;margin:4px 0}.login-footer p:first-child{color:#475569;font-weight:600}.success-message{background-color:#f0fdf4;border:1px solid #7a34d5;border-radius:8px;color:#166534;font-size:14px;margin-top:16px;padding:12px 16px;text-align:center}.login-footer a{color:#2563eb;font-weight:600;text-decoration:none}.login-footer a:hover{text-decoration:underline}.signup-container{align-items:center;background:linear-gradient(135deg,#6366f1,#22c55e 50%,#7c3aed);display:flex;font-family:Segoe UI,Tahoma,Geneva,Verdana,sans-serif;justify-content:center;min-height:100vh;padding:20px}.auth-illustration{display:none}@media (min-width:980px){.signup-container{gap:40px;justify-content:center}.auth-illustration{color:#eef2ff;display:flex;flex-direction:column;max-width:520px;opacity:.95}.brand{gap:14px;margin-bottom:16px}.brand,.brand-logo{align-items:center;display:flex}.brand-logo{background:#ffffff26;font-size:24px;justify-content:center}.brand-logo,.brand-logo-img{border-radius:12px;height:48px;width:48px}.brand-logo-img{background:#fff;box-shadow:0 6px 16px #00000026;padding:6px}.brand-text h2{font-weight:700;margin:0}.brand-text p{margin:0;opacity:.9}.highlights{margin:12px 0 0;padding-left:20px}.highlights li{margin:8px 0}}.signup-card{animation:slideUp .6s ease-out;background:#fff;border:1px solid #e5e7eb;border-radius:16px;box-shadow:0 20px 40px #0000001a;margin:0 auto;max-width:380px;padding:14px;width:100%}.brand-mini{align-items:center;display:flex;gap:10px;margin-bottom:8px}.brand-mini img{border-radius:8px;box-shadow:0 4px 10px #0000001f;height:28px;width:28px}.brand-mini span{color:#0f172a;font-weight:700}@media (min-width:640px){.signup-card{max-width:400px}}@media (min-width:1024px){.signup-card{max-width:420px}}.signup-header{margin-bottom:16px;text-align:center}.signup-header h1{color:#0f172a;font-size:20px;font-weight:800;margin:0 0 3px}.signup-header p{color:#64748b;font-size:13px;margin:0}.signup-form{gap:10px}.form-group,.signup-form{display:flex;flex-direction:column}.form-group{gap:4px}.form-group label{font-size:12px}.form-group input{border:2px solid #e5e7eb;border-radius:6px;box-sizing:border-box;font-size:13px;outline:none;padding:6px 10px;transition:all .2s ease;width:100%}.form-group input:focus{border-color:#2563eb;box-shadow:0 0 0 3px #2563eb1a}.form-group input:disabled{background-color:#f9fafb;cursor:not-allowed}.error-message{background-color:#fef2f2;border:1px solid #fecaca;border-radius:8px;color:#dc2626;font-size:13px;padding:8px 12px;text-align:center}.signup-button{background:#2563eb;border:none;border-radius:8px;color:#fff;cursor:pointer;font-size:14px;font-weight:600;margin-top:4px;padding:10px 16px;transition:all .2s ease;width:100%}.signup-button:hover:not(:disabled){background:#1e40af;box-shadow:0 4px 12px #2563eb4d;transform:translateY(-1px)}.signup-button:disabled{background:#9ca3af;box-shadow:none;cursor:not-allowed;transform:none}.signup-footer{margin-top:12px;text-align:center}.signup-footer p{color:#64748b;font-size:13px;margin:0}.signup-footer a{color:#2563eb;font-weight:600;text-decoration:none}.signup-footer a:hover{text-decoration:underline}.theme-customizer{background:#fff;border-radius:12px;box-shadow:0 4px 20px #0000001a;margin:0 auto;max-width:1200px;padding:20px}.theme-customizer-header{border-bottom:2px solid #f1f5f9;margin-bottom:30px;padding-bottom:20px;text-align:center}.theme-customizer-header h3{color:#1e293b;font-size:24px;font-weight:600;margin:0 0 10px}.theme-customizer-header p{color:#64748b;font-size:16px;margin:0}.theme-sections{grid-gap:30px;display:grid;gap:30px}.theme-section{background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;padding:20px}.theme-section h4{align-items:center;color:#1e293b;display:flex;font-size:18px;font-weight:600;gap:8px;margin:0 0 15px}.setting-group{align-items:center;border-bottom:1px solid #e2e8f0;display:flex;gap:15px;justify-content:space-between;margin-bottom:15px;padding:10px 0}.setting-group:last-child{border-bottom:none}.setting-group label{flex:1 1;font-weight:500;min-width:150px}.setting-group input[type=color]{background:none;border:1px solid #d1d5db;border-radius:6px;cursor:pointer;flex-shrink:0;height:40px;padding:0;width:60px}.setting-group input[type=color]::-webkit-color-swatch-wrapper{padding:0}.setting-group input[type=color]::-webkit-color-swatch{border:none;border-radius:4px}.theme-preview{background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;margin-top:30px;padding:20px}.theme-preview h4{color:#1e293b;font-size:18px;font-weight:600;margin:0 0 15px}.preview-container{border-radius:12px;box-shadow:0 4px 12px #0000001a;margin:0 auto;max-width:400px;overflow:hidden}.preview-header{font-size:16px;font-weight:600;padding:15px 20px;text-align:center}.preview-messages{min-height:120px;padding:15px}.preview-message{display:flex;margin-bottom:10px}.preview-message.bot{justify-content:flex-start}.preview-message.user{justify-content:flex-end}.preview-bubble{border-radius:12px;font-size:14px;line-height:1.4;max-width:70%;padding:8px 12px}.preview-message.bot .preview-bubble{border-bottom-left-radius:4px}.preview-message.user .preview-bubble{border-bottom-right-radius:4px}.preview-message:last-child{margin-bottom:0}@media (max-width:768px){.theme-customizer,.theme-section{padding:15px}.setting-group{align-items:flex-start;flex-direction:column;gap:8px}.setting-group label{min-width:auto}}.admin-panel{background:#f8fafc;font-family:Segoe UI,Tahoma,Geneva,Verdana,sans-serif;min-height:100vh}.theme-customization-section{background:#fff;border-radius:12px;box-shadow:0 2px 8px #0000001a;margin-bottom:30px;overflow:hidden}.admin-header{background:#fff;border-bottom:1px solid #e2e8f0;box-shadow:0 1px 3px #0000001a;height:64px;justify-content:space-between;padding:0 24px}.admin-brand,.admin-header{align-items:center;display:flex}.admin-brand{gap:10px;margin-right:14px}.admin-brand-logo{background:#fff;border-radius:8px;box-shadow:0 4px 10px #00000014;height:32px;padding:4px;width:32px}.admin-brand-name{color:#0f172a;font-weight:800}.header-left h1{color:#2563eb;font-size:24px;font-weight:700;margin:0}.header-right{align-items:center;display:flex;gap:16px}.welcome-text{color:#64748b;font-size:14px}.session-status{background:#fef3c7;border:1px solid #fbbf24;border-radius:4px;color:#92400e;font-size:12px;font-weight:500;padding:4px 8px}.logout-button{background:#dc2626;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:14px;font-weight:600;padding:8px 16px;transition:background .2s ease}.logout-button:hover{background:#b91c1c}.admin-content{display:flex;height:calc(100vh - 64px)}.admin-sidebar{background:#fff;border-right:1px solid #e2e8f0;flex-shrink:0;overflow-y:auto;padding:14px 0;width:110px}.nav-list{list-style:none;margin:0;padding:0}.nav-item{align-items:center;border-left:3px solid #0000;color:#475569;cursor:pointer;display:flex;flex-direction:column;font-size:12px;font-weight:600;gap:8px;letter-spacing:.05em;padding:16px 12px;text-align:center;text-transform:uppercase;transition:all .2s ease}.nav-item:hover{background:#f1f5f9;border-left-color:#cbd5f5;color:#1e293b}.nav-item.active{background:#eef2ff;border-left-color:#6366f1;color:#1d4ed8}.nav-icon{align-items:center;background:linear-gradient(135deg,#e0e7ff,#c7d2fe);border-radius:8px;box-shadow:inset 0 1px 0 #fff9,0 3px 6px #4f46e52e;color:#1e3a8a;display:inline-flex;font-size:14px;height:28px;justify-content:center;width:28px}.nav-label{flex:none;font-size:10px;letter-spacing:.07em;white-space:nowrap}.admin-main{display:flex;flex:1 1;flex-direction:column;min-height:0;overflow:auto;padding:24px}.dashboard-content h2{color:#1e293b;font-size:28px;font-weight:700;margin:0 0 24px}.stats-grid{grid-gap:20px;display:grid;gap:20px;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));margin-bottom:32px}.stat-card{align-items:center;background:#fff;border-radius:12px;box-shadow:0 1px 3px #0000001a;display:flex;gap:16px;padding:24px;transition:transform .2s ease}.stat-card:hover{transform:translateY(-2px)}.stat-icon{align-items:center;background:#eff6ff;border-radius:12px;display:flex;font-size:32px;height:60px;justify-content:center;width:60px}.stat-info h3{color:#64748b;font-size:14px;font-weight:600;margin:0 0 4px}.stat-number{color:#1e293b;margin:0}.dashboard-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:24px}.dashboard-header h2{color:#1e293b;font-size:28px;font-weight:700;margin:0}.refresh-stats-btn{background:#2563eb;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:14px;font-weight:500;padding:8px 16px;transition:all .2s ease}.refresh-stats-btn:hover:not(:disabled){background:#1d4ed8}.refresh-stats-btn:disabled{background:#9ca3af;cursor:not-allowed}.dashboard-footer{border-top:1px solid #e5e7eb;margin-top:32px;padding-top:24px}.footer-stats{display:flex;flex-wrap:wrap;gap:32px}.footer-stat{color:#6b7280;font-size:14px}.footer-stat strong{color:#374151}.ticketing-console{display:flex;flex:1 1;flex-direction:column;gap:16px;min-height:0}.ticketing-header{align-items:center;background:#fff;border-radius:12px;box-shadow:0 4px 20px #0f172a14;display:flex;justify-content:space-between;padding:20px 24px}.ticketing-header-text h2{color:#0f172a;font-size:26px;font-weight:700;margin:0 0 6px}.ticketing-header-text p{color:#6b7280;font-size:14px;margin:0}.ticketing-actions{align-items:center;display:flex;gap:12px}.ticketing-action-btn,.ticketing-refresh-btn{align-items:center;border:none;border-radius:8px;cursor:pointer;display:flex;font-size:13px;font-weight:600;gap:8px;padding:10px 16px;transition:transform .15s ease,box-shadow .15s ease}.ticketing-action-btn{background:linear-gradient(135deg,#2563eb,#3b82f6);box-shadow:0 10px 20px #2563eb40;color:#fff}.ticketing-action-btn:hover{box-shadow:0 12px 24px #2563eb4d;transform:translateY(-1px)}.ticketing-refresh-btn{background:#f1f5f9;border:1px solid #e2e8f0;color:#1e293b}.ticketing-refresh-btn:hover{box-shadow:0 10px 20px #64748b26;transform:translateY(-1px)}.ticketing-metrics{grid-gap:12px;display:grid;gap:12px;grid-template-columns:repeat(auto-fit,minmax(140px,1fr))}.ticketing-metric{background:#fff;border-left:4px solid #e2e8f0;border-radius:10px;box-shadow:0 2px 12px #0f172a0d;display:flex;flex-direction:column;gap:4px;padding:16px}.ticketing-metric .metric-count{color:#0f172a;font-size:20px;font-weight:700}.ticketing-metric .metric-label{color:#64748b;font-size:12px;letter-spacing:.06em;text-transform:uppercase}.ticketing-metric.metric-total{border-left-color:#2563eb}.ticketing-body{grid-gap:18px;align-items:stretch;display:grid;flex:1 1;gap:18px;grid-template-columns:280px 1fr;min-height:0}.ticketing-sidebar{display:flex;flex-direction:column;gap:16px}.ticketing-filters{background:#fff;border-radius:12px;box-shadow:0 6px 18px #0f172a14;display:flex;flex-direction:column;gap:14px;padding:18px}.ticketing-filters .filter-title{color:#475569;font-size:13px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.filter-group{display:flex;flex-direction:column;gap:8px}.filter-group label{color:#1f2937;font-size:12px;font-weight:600}.filter-input,.filter-select{background:#fff;border:1px solid #cbd5f5;border-radius:6px;color:#1e293b;font-size:13px;padding:8px 10px;transition:border-color .2s ease,box-shadow .2s ease}.filter-input:focus,.filter-select:focus{border-color:#2563eb;box-shadow:0 0 0 3px #2563eb26;outline:none}.filter-footer{align-items:center;display:flex;gap:12px;justify-content:space-between;margin-top:8px}.clear-filters-btn{background:#f8fafc;border:1px solid #e2e8f0;border-radius:6px;color:#1e293b;cursor:pointer;font-size:12px;font-weight:600;padding:6px 12px;transition:background .2s ease,border-color .2s ease}.clear-filters-btn:hover{background:#e2e8f0;border-color:#cbd5f5}.filter-results{color:#64748b;font-size:12px}.ticketing-main{background:#0000}.ticketing-main-columns{grid-gap:18px;display:grid;gap:18px;grid-template-columns:360px 1fr;height:100%;min-height:0}.ticket-list{gap:12px;height:100%;min-height:0;overflow-y:auto;padding-right:6px}.ticket-card,.ticket-list{display:flex;flex-direction:column}.ticket-card{background:#fff;border:1px solid #0000;border-radius:12px;box-shadow:0 8px 20px #0f172a14;cursor:pointer;gap:10px;padding:16px;transition:transform .15s ease,box-shadow .15s ease,border-color .15s ease}.ticket-card:hover{box-shadow:0 12px 28px #0f172a26;transform:translateY(-2px)}.ticket-card.active{border-color:#2563eb;box-shadow:0 16px 32px #2563eb33}.ticket-card.selected{background-color:#f0f9ff;border-color:#bad6fd}.delete-ticket-btn:hover{background-color:#fee2e2!important;border-radius:4px;color:#dc2626;opacity:1!important}.ticket-card-header{align-items:center;display:flex;justify-content:space-between}.ticket-status{background:#e2e8f0;border-radius:999px;color:#1e293b;font-size:11px;font-weight:600;letter-spacing:.08em;padding:4px 10px;text-transform:uppercase}.ticket-id{color:#94a3b8;font-size:12px;font-weight:600}.ticket-card-title{color:#0f172a;font-size:16px;font-weight:700}.ticket-card-preview{color:#475569;font-size:13px;line-height:1.5}.ticket-card-meta{color:#64748b;display:flex;font-size:11px;font-weight:600;gap:12px;letter-spacing:.06em;text-transform:uppercase}.ticket-priority{background:#e2e8f0;border-radius:999px;color:#1e293b;padding:3px 8px}.priority-high{background:#ef444426!important;color:#b91c1c!important}.priority-medium{background:#f9731629!important;color:#c2410c!important}.priority-low{background:#22c55e29!important;color:#047857!important}.ticket-updated{color:#94a3b8;margin-left:auto}.ticket-detail{background:#fff;border-radius:16px;box-shadow:0 18px 38px #0f172a1f;height:100%;overflow:hidden;padding:20px 24px}.ticket-detail,.ticket-detail-wrapper{display:flex;flex-direction:column;gap:18px;min-height:0}.ticket-detail-wrapper{flex:1 1;overflow-y:auto;padding-right:6px}.ticket-detail-header{align-items:flex-start;display:flex;gap:16px;justify-content:space-between}.ticket-detail-heading h3{color:#0f172a;font-size:22px;margin:4px 0 12px}.ticket-detail-heading select{background:#f8fafc;border:1px solid #cbd5f5;border-radius:8px;color:#1e293b;font-size:12px;font-weight:600;margin-right:12px;padding:8px 11px}.ticket-detail-heading select:focus{border-color:#2563eb;box-shadow:0 0 0 3px #2563eb26;outline:none}.ticket-detail-id{color:#64748b;font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.ticket-detail-meta{align-items:center;color:#475569;display:flex;flex-wrap:wrap;font-size:12px;gap:10px}.ticket-priority-chip{border-radius:999px;font-size:11px;font-weight:700;letter-spacing:.08em;padding:5px 12px}.ticket-message-count{color:#1e293b;font-weight:600;margin-left:auto}.ticket-detail-actions{display:flex;gap:10px}.ticket-summary{grid-gap:12px;background:linear-gradient(145deg,#eef2ff,#e0e7ff);border-radius:12px;display:grid;flex-shrink:0;gap:12px;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));padding:16px 18px}.summary-item{display:flex;flex-direction:column;gap:4px}.summary-label{color:#6366f1;font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.summary-value{color:#1e293b;font-size:13px;font-weight:600}.ticket-activity{display:flex;flex:1 1;flex-direction:column;gap:12px;min-height:0}.ticket-activity h4{color:#0f172a;font-size:16px;font-weight:700;margin:0}.activity-feed{display:flex;flex:1 1;flex-direction:column;gap:12px;min-height:0;overflow-y:auto;padding-right:6px}.activity-event{background:#f8fafc;border-left:3px solid #dbeafe;border-radius:12px;box-shadow:inset 0 0 0 1px #94a3b826;padding:12px 16px}.activity-event.user{border-left-color:#2563eb}.activity-event.bot{border-left-color:#22c55e}.event-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:8px}.event-author{color:#0f172a;font-size:13px;font-weight:700}.event-time{color:#94a3b8;font-size:11px}.event-body{color:#1e293b;font-size:13px;line-height:1.55;white-space:pre-wrap}.ticket-empty-detail,.ticket-empty-state{background:#fff;border:1px dashed #94a3b8;border-radius:12px;box-shadow:0 8px 20px #0f172a14;color:#475569;padding:28px 24px;text-align:center}.ticket-empty-detail h3,.ticket-empty-state h3{color:#0f172a;font-size:18px;margin-bottom:8px}.status-in-progress{background:#3b82f61f!important;border-left-color:#3b82f6!important;color:#1d4ed8!important}.status-warning{background:#f973161f!important;border-left-color:#f97316!important;color:#c2410c!important}.status-success{background:#22c55e1f!important;border-left-color:#22c55e!important;color:#15803d!important}.status-primary{background:#a855f71f!important;border-left-color:#a855f7!important;color:#7c3aed!important}.status-neutral{background:#94a3b824!important;border-left-color:#94a3b8!important;color:#475569!important}@media (max-width:1200px){.ticketing-body{grid-template-columns:1fr}.ticketing-sidebar{order:2}.ticketing-main-columns{grid-template-columns:1fr}.ticket-detail,.ticket-list{max-height:none}.ticket-list{flex-direction:column}}@media (max-width:768px){.ticketing-header{align-items:flex-start;flex-direction:column;gap:16px}.ticketing-actions{flex-wrap:wrap;justify-content:flex-start;width:100%}.ticketing-main-columns{gap:12px}.ticket-detail-header{flex-direction:column}.ticket-detail-actions{justify-content:flex-start;width:100%}}.custom-range-modal-overlay{align-items:center;background:#00000080;bottom:0;display:flex;justify-content:center;left:0;position:fixed;right:0;top:0;z-index:1000}.custom-range-modal{background:#fff;border-radius:8px;box-shadow:0 10px 25px #0003;max-width:500px;min-width:400px;padding:24px}.modal-header{align-items:center;border-bottom:1px solid #e5e7eb;display:flex;justify-content:space-between;margin-bottom:20px;padding-bottom:12px}.modal-header h3{color:#1e293b;font-size:18px;font-weight:600;margin:0}.modal-close-btn{background:none;border:none;border-radius:4px;cursor:pointer;font-size:16px;padding:4px;transition:background .2s ease}.modal-close-btn:hover{background:#f3f4f6}.modal-content{margin-bottom:20px}.modal-form-group{margin-bottom:16px}.modal-form-group label{color:#374151;display:block;font-size:14px;font-weight:600;margin-bottom:6px}.modal-date-input{background:#fff;border:1px solid #d1d5db;border-radius:4px;font-size:14px;padding:10px 12px;transition:border-color .2s ease;width:100%}.modal-date-input:focus{border-color:#2563eb;box-shadow:0 0 0 2px #2563eb1a;outline:none}.modal-actions{display:flex;gap:12px;justify-content:flex-end}.modal-cancel-btn{background:#f3f4f6;border:1px solid #d1d5db;border-radius:4px;color:#374151;cursor:pointer;font-size:14px;font-weight:500;padding:8px 16px;transition:all .2s ease}.modal-cancel-btn:hover{background:#e5e7eb;border-color:#9ca3af}.modal-submit-btn{background:#2563eb;border:1px solid #2563eb;border-radius:4px;color:#fff;cursor:pointer;font-size:14px;font-weight:500;padding:8px 16px;transition:all .2s ease}.modal-submit-btn:hover:not(:disabled){background:#1d4ed8;border-color:#1d4ed8}.modal-submit-btn:disabled{background:#9ca3af;border-color:#9ca3af;cursor:not-allowed}@media (max-width:1200px){.conversations-filters{gap:12px;padding:14px 18px}.filter-group{max-width:110px;min-width:90px}.filter-actions{min-width:160px}}@media (max-width:768px){.conversations-filters{gap:10px;padding:12px 16px}.filter-group{flex:1 1;max-width:100px;min-width:80px}.filter-actions{justify-content:space-between;margin-left:0;min-width:auto;width:100%}}.conversations-list{display:flex;flex-direction:column;gap:16px}.conversation-item{background:#fff;border-radius:12px;box-shadow:0 1px 3px #0000001a;padding:20px;transition:transform .2s ease}.conversation-item:hover{transform:translateY(-1px)}.conversation-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:8px}.conversation-title{align-items:center;display:flex;gap:12px}.request-id{background:#e0e7ff;border-radius:6px;color:#3730a3;font-family:Courier New,monospace;font-size:12px;font-weight:600;padding:2px 8px}.user-name{color:#1e293b;font-weight:600}.timestamp{color:#64748b;font-size:14px}.conversation-preview{color:#64748b;line-height:1.5;margin:0 0 12px}.status{border-radius:20px;font-size:12px;font-weight:600;padding:4px 12px;text-transform:uppercase}.status.resolved{background:#dcfce7;color:#166534}.status.pending{color:#92400e}.status.in-progress{background:#dbeafe;color:#1e40af}.settings-header{margin-bottom:32px}.settings-header h2{color:#1e293b;font-size:28px;font-weight:700;margin:0 0 8px}.settings-header p{color:#6b7280;font-size:16px;margin:0}.settings-form{display:flex;flex-direction:column;gap:30px;max-width:900px}.settings-section{background:#fff;border:1px solid #e5e7eb;border-radius:12px;box-shadow:0 2px 8px #00000014;padding:28px}.section-title{align-items:center;color:#1e293b;display:flex;font-size:20px;font-weight:700;gap:8px;margin:0 0 8px}.section-description{color:#64748b;font-size:14px;line-height:1.5;margin:0 0 20px}.setting-group{margin-bottom:20px}.setting-group:last-child{margin-bottom:0}.setting-group label{color:#374151;display:block;font-size:14px;font-weight:600;margin-bottom:8px}.setting-group input,.setting-group select,.setting-group textarea{border:2px solid #e5e7eb;border-radius:8px;box-sizing:border-box;font-size:16px;outline:none;padding:12px 16px;transition:border-color .2s ease;width:100%}.setting-group input[type=color]{height:42px;padding:4px}.setting-columns{grid-gap:16px;display:grid;gap:16px;grid-template-columns:repeat(3,minmax(0,1fr))}@media (max-width:768px){.setting-columns{grid-template-columns:1fr}}.setting-group input:focus,.setting-group select:focus,.setting-group textarea:focus{border-color:#2563eb}.setting-group textarea{min-height:80px;resize:vertical}.setting-group{margin-bottom:24px}.setting-help{color:#6b7280;display:block;font-size:13px;line-height:1.4;margin-top:6px}.toggle-row{align-items:center;display:flex;gap:8px}.switch{display:inline-block;flex-shrink:0;height:16px;position:relative;width:24px}.switch input{height:0;opacity:0;width:0}.slider{background-color:#d1d5db;border-radius:16px;bottom:0;cursor:pointer;left:0;right:0;top:0}.slider,.slider:before{position:absolute;transition:.2s}.slider:before{background-color:#fff;border-radius:50%;bottom:2px;box-shadow:0 1px 2px #0000001a;content:"";height:12px;left:2px;width:12px}input:checked+.slider{background-color:#2563eb}input:checked+.slider:before{transform:translateX(8px)}.slider.round{border-radius:16px}.slider.round:before{border-radius:50%}.toggle-label{color:#6b7280;font-size:13px;font-weight:400;line-height:1}.settings-actions{margin-top:32px}.save-button{background:#2563eb;border:none;border-radius:8px;color:#fff;cursor:pointer;font-size:16px;font-weight:600;padding:12px 24px;transition:all .2s ease}.save-button:hover:not(:disabled){background:#1d4ed8}.save-button:disabled{background:#9ca3af;cursor:not-allowed}.save-button.loading{background:#6b7280;cursor:not-allowed}.setting-preview{background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;margin-top:24px;padding:20px}.setting-preview h4{color:#374151;font-size:16px;font-weight:600;margin:0 0 12px}.preview-chat-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:8px}.preview-title{color:#1f2937;font-weight:600}.preview-status{color:#059669;font-size:14px}.preview-message{color:#4b5563;line-height:1.5;padding:8px 0}.uploads-content h2{color:#1e293b;font-size:28px;font-weight:700;margin:0 0 24px}.upload-section{margin-bottom:32px}.upload-area{background:#fff;border:2px dashed #cbd5e1;padding:48px 24px;position:relative}.upload-icon{font-size:48px;margin-bottom:16px;opacity:.6}.upload-area h3{color:#374151;font-size:20px;font-weight:600;margin:0 0 8px}.upload-area p{color:#6b7280;font-size:16px;margin:0 0 16px}.supported-formats{color:#9ca3af;font-size:14px;margin-top:16px}.files-section h3{color:#374151;font-size:20px;font-weight:600;margin:0 0 16px}.files-table-container{background:#fff;border-radius:12px;box-shadow:0 1px 3px #0000001a;overflow:hidden}.files-table{border-collapse:collapse;width:100%}.files-table thead{background:#f8fafc}.files-table th{border-bottom:1px solid #e5e7eb;color:#374151;font-size:14px;font-weight:600;padding:16px;text-align:left}.files-table td{border-bottom:1px solid #f3f4f6;color:#6b7280;font-size:14px;padding:16px}.files-table tbody tr:hover{background:#f9fafb}.files-table tbody tr:last-child td{border-bottom:none}.file-name{color:#374151;font-weight:500;max-width:200px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.file-type{color:#6b7280;font-family:monospace;font-size:12px}.file-size{font-weight:500}.file-size,.upload-date,.uploaded-by{color:#6b7280}.upload-date{font-size:13px}.actions{display:flex;gap:8px}.delete-btn,.download-btn{border:none;border-radius:6px;cursor:pointer;font-size:12px;font-weight:600;padding:6px 12px;transition:all .2s ease}.download-btn{background:#2563eb;color:#fff}.download-btn:hover{background:#1e40af}.delete-btn{background:#dc2626;color:#fff}.delete-btn:hover{background:#b91c1c}.no-files{color:#9ca3af;font-style:italic;padding:48px 16px;text-align:center}.uploads-header{align-items:flex-start;display:flex;gap:24px;justify-content:space-between;margin-bottom:32px}.header-main h2{align-items:center;color:#1e293b;display:flex;font-size:28px;font-weight:700;gap:12px;margin:0 0 8px}.header-subtitle{color:#64748b;font-size:16px;margin:0}.file-stats{display:flex;gap:24px}.stat-item{background:#fff;border-radius:12px;box-shadow:0 1px 3px #0000001a;min-width:80px;padding:20px;text-align:center}.stat-number{color:#2563eb;display:block;font-size:24px;font-weight:700;margin-bottom:4px}.stat-label{color:#64748b;font-size:14px;font-weight:500}.upload-card{background:#fff;border:1px solid #f1f5f9;border-radius:16px;box-shadow:0 2px 8px #0000001a;padding:24px}.upload-card,.upload-header{margin-bottom:24px}.upload-header h3{align-items:center;color:#374151;display:flex;font-size:20px;font-weight:600;gap:8px;margin:0 0 8px}.upload-header p{color:#64748b;font-size:14px;margin:0}.upload-area{background:#fafbfc;border:2px dashed #e2e8f0;border-radius:12px;cursor:pointer;margin-bottom:16px;padding:32px;text-align:center;transition:all .3s ease}.upload-area:hover{background:#f8fafc;border-color:#2563eb;transform:translateY(-1px)}.upload-area.drag-over{background:#eff6ff;border-color:#2563eb;transform:scale(1.02)}.upload-content{align-items:center;display:flex;flex-direction:column;gap:16px}.upload-icon{font-size:40px;opacity:.7}.upload-text{display:flex;flex-direction:column;gap:4px}.upload-text h4{color:#374151;font-size:18px;font-weight:600;margin:0}.upload-text p{color:#64748b;font-size:14px;margin:0}.upload-progress-section{background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;margin-top:20px;padding:16px}.upload-progress-title{align-items:center;color:#374151;display:flex;font-size:16px;font-weight:600;gap:8px;margin:0 0 12px}.upload-progress-list{display:flex;flex-direction:column;gap:12px}.upload-progress-item{background:#fff;border:1px solid #e2e8f0;border-radius:8px;padding:12px;transition:all .3s ease}.upload-progress-item.uploading{border-color:#2563eb;box-shadow:0 2px 8px #2563eb1a}.upload-progress-item.success{background:#f0fdf4;border-color:#22c55e}.upload-progress-item.error{background:#fef2f2;border-color:#ef4444}.upload-progress-info{align-items:center;display:flex;gap:12px;margin-bottom:8px}.upload-progress-icon{align-items:center;display:flex;flex-shrink:0;height:32px;justify-content:center;width:32px}.upload-spinner{height:24px;position:relative;width:24px}.spinner-circle{animation:spin .8s linear infinite;border:3px solid #e2e8f0;border-radius:50%;border-top-color:#2563eb;height:24px;width:24px}@keyframes spin{to{transform:rotate(1turn)}}.success-icon{background:#22c55e}.error-icon,.success-icon{align-items:center;border-radius:50%;color:#fff;display:flex;font-size:14px;font-weight:700;height:24px;justify-content:center;width:24px}.error-icon{background:#ef4444}.upload-progress-details{flex:1 1;min-width:0}.upload-file-name{color:#374151;font-size:14px;font-weight:500;margin-bottom:4px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.upload-file-size{color:#64748b;font-size:12px}.upload-error-message{color:#ef4444;font-size:12px;margin-top:4px}.upload-progress-bar-container{background:#e2e8f0;border-radius:2px;height:4px;margin-top:8px;overflow:hidden;width:100%}.upload-progress-bar{border-radius:2px;height:100%;transition:width .3s ease,background-color .3s ease}.upload-progress-bar.uploading{animation:progress-pulse 1.5s ease-in-out infinite;background:linear-gradient(90deg,#2563eb,#3b82f6)}.upload-progress-bar.success{background:#22c55e}.upload-progress-bar.error{background:#ef4444}@keyframes progress-pulse{0%,to{opacity:1}50%{opacity:.7}}.supported-types{background:#f8fafc;border-radius:8px;padding:16px}.types-label{color:#64748b;font-size:14px;font-weight:500;margin-bottom:8px}.file-types-grid{grid-gap:8px;display:grid;gap:8px;grid-template-columns:repeat(auto-fit,minmax(80px,1fr))}.file-type-tag{background:#fff;border:1px solid #e2e8f0;border-radius:6px;color:#64748b;font-size:12px;font-weight:500;padding:6px 8px;text-align:center;transition:all .2s ease}.file-type-tag:hover{border-color:#2563eb;color:#2563eb}.files-section{background:#fff;border:1px solid #f1f5f9;border-radius:16px;box-shadow:0 2px 8px #0000001a;padding:24px}.files-header{align-items:flex-start;display:flex;gap:24px;justify-content:space-between;margin-bottom:24px}.files-title-section h3{align-items:center;color:#374151;display:flex;font-size:20px;font-weight:600;gap:8px;margin:0 0 4px}.files-count{color:#64748b;font-size:14px;margin:0}.recent-uploads{align-items:center;background:#f8fafc;border-radius:8px;display:flex;font-size:14px;gap:8px;padding:8px 12px}.recent-uploads span{color:#64748b;font-weight:500}.recent-files{display:flex;gap:6px}.recent-file-tag{background:#fff;border:1px solid #e2e8f0;border-radius:4px;color:#64748b;cursor:default;font-size:12px;padding:2px 6px}.file-info{align-items:center;display:flex;gap:12px}.file-icon{font-size:16px;opacity:.8}.file-name-text{color:#374151;font-weight:500}.type-badge{background:#e0f2fe;border-radius:4px;color:#0277bd;font-family:monospace;font-size:12px;font-weight:600;padding:4px 8px}.file-row:hover{background:#f8fafc}.action-btn{align-items:center;border:none;border-radius:8px;cursor:pointer;display:flex;font-size:16px;height:36px;justify-content:center;transition:all .2s ease;width:36px}.download-btn{background:#e0f2fe;color:#0277bd}.download-btn:hover{background:#0277bd;color:#fff;transform:translateY(-1px)}.delete-btn{background:#fef2f2;color:#dc2626}.delete-btn:hover{background:#dc2626;color:#fff;transform:translateY(-1px)}.empty-state{color:#64748b;padding:64px 24px;text-align:center}.empty-icon{font-size:48px;margin-bottom:16px;opacity:.6}.empty-state h4{color:#374151;font-size:18px;font-weight:600;margin:0 0 8px}.empty-state p{font-size:14px;margin:0}@media (max-width:768px){.uploads-header{align-items:flex-start;flex-direction:column;gap:16px}.file-stats{gap:16px}.files-header{align-items:flex-start;flex-direction:column;gap:16px}.upload-content{flex-direction:column;text-align:center}.file-types-grid{grid-template-columns:repeat(2,1fr)}.files-table td,.files-table th{padding:12px 16px}.files-table-container{overflow-x:auto}.files-table{min-width:600px}.upload-area{padding:32px 16px}.upload-icon{font-size:36px}.upload-area h3{font-size:18px}.actions{flex-direction:column;gap:4px}.delete-btn,.download-btn{font-size:11px;padding:8px 12px}}.conversations-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:24px}.header-actions{gap:8px}.export-btn,.header-actions{align-items:center;display:flex}.export-btn{background:#10b981;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:14px;font-weight:600;gap:4px;padding:8px 16px;transition:all .2s ease}.export-btn:hover{background:#059669;box-shadow:0 2px 8px #10b9814d;transform:translateY(-1px)}.export-btn-small{background:#10b981;border:none;border-radius:4px;color:#fff;cursor:pointer;font-size:12px;font-weight:600;padding:6px 12px;transition:all .2s ease}.export-btn-small:hover{background:#059669;transform:translateY(-1px)}.refresh-btn{background:#3b82f6;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:14px;font-weight:600;padding:8px 16px;transition:background .2s ease}.refresh-btn:hover{background:#2563eb}.conversation-actions{display:flex;gap:8px;margin-top:12px}.conversation-item.actionable{cursor:pointer;transition:all .2s ease}.conversation-item.actionable:hover{box-shadow:0 8px 25px #0000001a;transform:translateY(-2px)}.conversation-item .conversation-footer{align-items:center;border-top:1px solid #e2e8f0;display:flex;justify-content:space-between;margin-top:12px;padding-top:12px}.message-count{color:#64748b;font-size:12px}.conversation-detail-view{background:#fff;border-radius:12px;box-shadow:0 4px 6px #0000000d;padding:24px}.conversation-info{border-bottom:2px solid #f1f5f9;margin-bottom:24px;padding-bottom:16px}.back-btn{background:#6b7280;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:14px;margin-bottom:16px;padding:8px 16px;transition:background .2s ease}.back-btn:hover{background:#4b5563}.conversation-info h3{color:#1f2937;font-size:20px;margin:0 0 16px}.conversation-meta{align-items:center;color:#64748b;display:flex;font-size:14px;gap:16px}.status-select{background:#fff;border:1px solid #d1d5db;border-radius:4px;font-size:14px;padding:4px 8px}.conversation-messages{max-height:500px;overflow-y:auto;padding:16px 0}.message{border:1px solid #e2e8f0;border-radius:12px;margin-bottom:20px;padding:16px}.message.user{background:#dbeafe;border-color:#93c5fd;margin-left:20%}.message.bot{background:#f0fdf4;border-color:#86efac;margin-right:20%}.message-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:8px}.message-type{font-size:14px;font-weight:600}.message.user .message-type{color:#1e40af}.message.bot .message-type{color:#16a34a}.message-time{color:#64748b;font-size:12px}.message-content{color:#374151;line-height:1.5}.no-conversations{color:#9ca3af;font-style:italic;padding:48px 16px;text-align:center}.no-conversations p{font-size:16px;margin:0}.status.active{background:#dbeafe;color:#1e40af}.status.resolved{background:#d1fae5;color:#059669}.status.pending{background:#fef3c7;color:#d97706}.status.in-progress{background:#e0e7ff;color:#7c3aed}.status.closed{background:#f3f4f6;color:#6b7280}@media (max-width:768px){.conversations-header{align-items:flex-start;flex-direction:column;gap:12px}.header-actions{flex-wrap:wrap;justify-content:flex-start;width:100%}.export-btn,.refresh-btn{flex:1 1;justify-content:center;min-width:100px}.conversation-meta{align-items:flex-start;flex-direction:column;gap:8px}.message.user{margin-left:10%}.message.bot{margin-right:10%}.message-header{align-items:flex-start;flex-direction:column;gap:4px}}.predefined-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:24px}.add-question-btn{background:#10b981;border:none;border-radius:8px;color:#fff;cursor:pointer;font-size:14px;font-weight:600;padding:12px 20px;transition:background .2s ease}.add-question-btn:hover{background:#059669}.form-overlay,.question-form-overlay{align-items:center;background:#00000080;bottom:0;display:flex;justify-content:center;left:0;position:fixed;right:0;top:0;z-index:1000}.form-modal,.question-form{background:#fff;border-radius:12px;box-shadow:0 25px 50px #00000040;max-height:90vh;max-width:600px;overflow-y:auto;padding:32px;width:90%}.form-modal h3,.question-form h3{color:#1f2937;font-size:20px;margin:0 0 24px}.form-group{margin-bottom:20px}.form-group label{color:#374151;display:block;font-weight:600;margin-bottom:8px}.form-group input,.form-group select,.form-group textarea{border:1px solid #d1d5db;border-radius:6px;font-family:inherit;font-size:14px;padding:12px;width:100%}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:#3b82f6;box-shadow:0 0 0 3px #3b82f61a;outline:none}.form-group textarea{resize:vertical}.form-row{grid-gap:20px;display:grid;gap:20px;grid-template-columns:1fr 1fr}.option-input{align-items:center;display:flex;gap:8px;margin-bottom:8px}.option-input input{flex:1 1}.option-input button{background:#dc2626;border:none;border-radius:4px;color:#fff;cursor:pointer;font-size:12px;padding:8px 12px}.option-input button:hover{background:#b91c1c}.add-option-btn{background:#6b7280;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:12px;margin-top:8px;padding:8px 16px}.add-option-btn:hover{background:#4b5563}@keyframes fadeIn{0%{opacity:0;transform:scale(.95)}to{opacity:1;transform:scale(1)}}.form-actions{display:flex;gap:12px;justify-content:flex-end;margin-top:24px}.save-btn{background:#3b82f6;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:14px;font-weight:600;padding:12px 24px;transition:background .2s ease}.save-btn:hover{background:#2563eb}.cancel-btn{background:#6b7280;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:14px;font-weight:600;padding:12px 24px;transition:background .2s ease}.cancel-btn:hover{background:#4b5563}.questions-list{grid-gap:20px;display:grid;gap:20px}.question-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;box-shadow:0 4px 6px #0000000d;padding:24px;transition:all .2s ease}.question-card:hover{box-shadow:0 8px 25px #0000001a;transform:translateY(-2px)}.question-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:16px}.question-type{background:#dbeafe;border-radius:12px;color:#1e40af;font-size:12px;font-weight:600;padding:4px 12px;text-transform:uppercase}.question-type.single_choice{background:#fef3c7;color:#d97706}.question-type.multiple_choice{background:#ede9fe;color:#7c3aed}.question-type.text_multiline,.question-type.text_single{background:#d1fae5;color:#059669}.question-type.rating{background:#fce7f3;color:#be185d}.question-status{border-radius:12px;font-size:12px;font-weight:600;padding:4px 12px}.question-status.active{background:#d1fae5;color:#059669}.question-status.inactive{background:#f3f4f6;color:#6b7280}.question-content h4{color:#1f2937;font-size:16px;line-height:1.5;margin:0 0 12px}.question-options{background:#f9fafb;border-left:4px solid #e5e7eb;border-radius:8px;margin:16px 0;padding:12px}.question-options strong{color:#374151;font-size:14px}.question-options ul{margin:8px 0 0;padding-left:20px}.question-options li{color:#6b7280;font-size:14px;margin:4px 0}.question-meta{display:flex;gap:16px;margin:16px 0}.question-order{color:#6b7280;font-size:12px;font-weight:500}.question-actions{border-top:1px solid #e5e7eb;display:flex;gap:8px;justify-content:flex-end;margin-top:16px;padding-top:16px}.edit-btn{background:#fbbf24;border:none;border-radius:6px;color:#fff;cursor:pointer;font-size:12px;font-weight:600;padding:8px 16px;transition:background .2s ease}.edit-btn:hover{background:#f59e0b}.no-questions{color:#9ca3af;font-style:italic;padding:48px 16px;text-align:center}.no-questions p{font-size:16px;margin:0}@media (max-width:768px){.predefined-header{align-items:flex-start;flex-direction:column;gap:16px}.form-row{grid-template-columns:1fr}.question-header{align-items:flex-start}.question-header,.question-meta{flex-direction:column;gap:8px}.form-actions,.question-actions{flex-direction:column}}.bots-list{margin-top:24px}.status-badge{border-radius:12px;display:inline-block;font-size:12px;font-weight:600;letter-spacing:.5px;padding:4px 12px;text-transform:uppercase}.status-badge.active{background:#d1fae5;color:#065f46}.status-badge.inactive{background:#fee2e2;color:#991b1b}.action-buttons{align-items:center;display:flex;gap:8px}.btn-small{border:none;border-radius:6px;cursor:pointer;font-size:12px;font-weight:600;padding:6px 12px;transition:all .2s ease}.btn-small:hover{box-shadow:0 2px 4px #0000001a;transform:translateY(-1px)}.btn-small.btn-primary{background:#3b82f6;color:#fff}.btn-small.btn-primary:hover{background:#2563eb}.btn-small.btn-secondary{background:#6b7280;color:#fff}.btn-small.btn-secondary:hover{background:#4b5563}.btn-small.btn-danger{background:#dc2626;color:#fff}.btn-small.btn-danger:hover{background:#b91c1c}.btn-small.btn-info{background:#0ea5e9;color:#fff}.btn-small.btn-info:hover{background:#0284c7}.bot-selector{align-items:center;display:flex;flex-wrap:wrap;gap:10px}.bot-selector select{background:#fff;border:1px solid #d1d5db;border-radius:6px;cursor:pointer;font-size:14px;padding:8px 12px}.bot-selector select:focus{border-color:#3b82f6;box-shadow:0 0 0 3px #3b82f61a;outline:none}.data-table{background:#fff;border-collapse:collapse;border-radius:8px;box-shadow:0 1px 3px #0000001a;overflow:hidden;width:100%}.data-table thead{background:#f8fafc}.data-table th{border-bottom:2px solid #e5e7eb;color:#374151;font-size:12px;font-weight:600;letter-spacing:.5px;padding:12px 16px;text-align:left;text-transform:uppercase}.data-table td{border-bottom:1px solid #e5e7eb;color:#1f2937;font-size:14px;padding:12px 16px}.data-table tbody tr:hover{background:#f9fafb}.data-table tbody tr:last-child td{border-bottom:none}.data-table code{background:#f3f4f6;border-radius:4px;color:#1f2937;font-family:Courier New,monospace;font-size:12px;padding:2px 6px}.keyword-tags{display:flex;flex-wrap:wrap;gap:4px}.keyword-tag{background:#f1f5f9;border:1px solid #e2e8f0;border-radius:4px;color:#475569;font-size:11px;padding:2px 8px}.priority-high-badge{background:#fee2e2;border:1px solid #fecaca;border-radius:4px;color:#dc2626;display:inline-block;font-size:10px;font-weight:800;padding:4px 8px}.escalated-row{background:#fef2f266}.escalated-row:hover{background:#fef2f2b3!important}.form-help-text{background:#f0f9ff;border-left:4px solid #3b82f6;border-radius:6px;padding:10px}.checkbox-label{-webkit-user-select:none;user-select:none}.btn-text-only{background:none;border:none;color:#2563eb;cursor:pointer;font-size:13px;padding:0;text-decoration:underline}.btn-text-only:hover{color:#1d4ed8}.status-select{border:1px solid #e2e8f0!important;border-radius:4px!important;cursor:pointer!important;font-size:11px!important;font-weight:700!important;padding:4px 8px!important;text-transform:uppercase!important;transition:all .2s ease!important}.status-select.open{background-color:#fef3c7!important;border-color:#fbbf24!important;color:#92400e!important}.status-select.pending{background-color:#ffedd5!important;border-color:#f97316!important;color:#9a3412!important}.status-select.active,.status-select.resolved{background-color:#dcfce7!important;border-color:#22c55e!important;color:#166534!important}.status-select.closed{background-color:#f1f5f9!important;border-color:#94a3b8!important;color:#475569!important}.status-select:focus{box-shadow:0 0 0 2px #2563eb33!important;outline:none!important}.widget-mode-container{animation:widgetFadeIn .3s ease-out;background:#0000;box-sizing:border-box;display:flex;flex-direction:column;height:520px;margin:0 auto;max-height:520px;max-width:360px;overflow:hidden;position:relative;width:100%}@keyframes widgetFadeIn{0%{opacity:0;transform:scale(.95) translateY(10px)}to{opacity:1;transform:scale(1) translateY(0)}}body.widget-mode-active,html.widget-mode-active{height:100%!important;margin:0!important;overflow:hidden!important;padding:0!important;position:fixed!important;width:100%!important}#root.widget-mode-active{height:520px!important;margin:0 auto!important;max-height:520px!important;max-width:360px!important;overflow:hidden!important;padding:0!important;position:relative!important;width:100%!important}.widget-mode-container .chatbot-container{background:#fff;border-radius:16px;box-shadow:0 4px 20px #0000001f,0 2px 8px #00000014;box-sizing:border-box;display:flex;flex-direction:column;height:100%;margin:0;max-height:520px;max-width:360px;overflow:hidden;transition:box-shadow .3s ease,transform .2s ease;width:100%}.widget-mode-container .chatbot-container:hover{box-shadow:0 6px 24px #00000026,0 4px 12px #0000001a}.widget-mode-container .chatbot-header{animation:slideDown .3s ease-out;border-radius:16px 16px 0 0;flex-shrink:0;font-size:15px;padding:14px 16px}@keyframes slideDown{0%{opacity:0;transform:translateY(-10px)}to{opacity:1;transform:translateY(0)}}.widget-mode-container .chatbot-messages{flex:1 1;min-height:0;overflow-x:hidden;overflow-y:auto;padding:12px 10px;scroll-behavior:smooth;scrollbar-color:#0003 #0000;scrollbar-width:thin}.widget-mode-container .chatbot-messages::-webkit-scrollbar{width:6px}.widget-mode-container .chatbot-messages::-webkit-scrollbar-track{background:#0000}.widget-mode-container .chatbot-messages::-webkit-scrollbar-thumb{background-color:#0003;border-radius:3px}.widget-mode-container .chatbot-messages::-webkit-scrollbar-thumb:hover{background-color:#0000004d}.widget-mode-container .chatbot-input-container{animation:slideUp .3s ease-out;background:#fff;border-top:1px solid #00000014;bottom:0;flex-shrink:0;margin:0;padding:0;position:-webkit-sticky;position:sticky;z-index:10}@keyframes slideUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.widget-mode-container .chatbot-input{background:#fff;border-radius:0 0 16px 16px;border-top:none;padding:10px 12px}.widget-mode-container .chatbot-input textarea{background:#f8f9fa;border:1px solid #0000001a;border-radius:20px;font-size:14px;padding:12px 14px;transition:all .2s ease}.widget-mode-container .chatbot-input textarea:focus{background:#fff;border-color:#667eea;box-shadow:0 0 0 3px #667eea1a;outline:none}.widget-mode-container .chatbot-input button{border-radius:20px;box-shadow:0 2px 8px #667eea33;font-size:14px;padding:12px 20px;transition:all .2s ease}.widget-mode-container .chatbot-input button:hover{box-shadow:0 4px 12px #667eea4d;transform:translateY(-1px)}.widget-mode-container .chatbot-input button:active{transform:translateY(0)}@media (max-width:480px){.widget-mode-container{border-radius:0;height:100vh;max-height:100vh;max-width:100%}.widget-mode-container .chatbot-container{border-radius:0;height:100%;max-height:100%;max-width:100%}.widget-mode-container .chatbot-header{font-size:14px;padding:12px 14px}.widget-mode-container .chatbot-messages{padding:10px 8px}.widget-mode-container .chatbot-input{padding:8px 10px}.widget-mode-container .chatbot-input textarea{font-size:14px;padding:10px 12px}.widget-mode-container .chatbot-input button{font-size:13px;padding:10px 16px}}.widget-mode-container .message{animation:messageFadeIn .3s ease-out;margin-bottom:12px}@keyframes messageFadeIn{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}.widget-mode-container .message-bubble{border-radius:18px;font-size:14px;line-height:1.5;max-width:85%;padding:10px 14px}.widget-mode-container .repetitive-questions-suggestions{animation:slideUp .3s ease-out;background:#f8f9fa;border-top:1px solid #00000014;padding:10px}.widget-mode-container .suggestion-item{border-radius:12px;font-size:13px;margin:4px 0;padding:10px 12px;transition:all .2s ease}.widget-mode-container .suggestion-item:hover{background:#667eea1a;transform:translateX(4px)}.widget-mode-container .typing{animation:pulse 1.5s ease-in-out infinite;font-size:13px;padding:12px 16px}@keyframes pulse{0%,to{opacity:1}50%{opacity:.6}}.widget-mode-container *{box-sizing:border-box}.widget-mode-container,.widget-mode-container *{max-width:100%}.widget-mode-container .message-text{word-wrap:break-word;-webkit-hyphens:auto;hyphens:auto;overflow-wrap:break-word}.widget-mode-container iframe{border:none;height:100%;width:100%}body.widget-mode-active iframe{border:none}
/*# sourceMappingURL=main.a01c0219.css.map*/